I had not learned at that point that brokers didn't care what you felt, thought or said unless it was a trading order that was given using the correct terminology and fast!

The BEST thing I ever said to a broker was "Sorry, I am new, and I don't know how to give orders"

"I'll call you back" He said

A few hours later, at the end of the trading session, the phone rang. It was Frank Freeman.

He taught me the words to use to give correct verbal orders for all order types. Frank was the best open outcry broker I ever used. Later on, I got to meet Frank in London. I only discovered then that Frank was blind since birth.

Yes, you read that right - a blind broker. What does that tell you about charts and trading? Food for thought? I remember Frank couldn't believe I had never ridden in a black cab or been on the London Underground. "Give me your arm" He said.

He then 'took me' in a black cab and then on the London Underground. After lunch, he said… "Now tell me how the f*#ck you know the levels the FTSE will trade to?"

Frank became a great source of inspiration to me. Eventually, he retired, and I moved on to the new way of placing trades. Online dealing was a revelation.