PAT Start Icon does nothing

Symptom

You double click on the PAT Icon on your desktop to start PAT and nothing seems to happen. You don't see any error message and no PAT windows or charts appear.

Solution
This sounds like the main PAT server may be down. There is a quick check you can do on this. Point your browser to the URL web address of:

http://www.tradingfuturessoftware.com/ Once you are at that page you should see the following message.

This is the server for domain tradingfuturessoftware.com. (PAT Software)

Server is online and running.

If you ever log on to this address in the future and you do not see this page, it will mean the server is not running.


If you do NOT see the above message on the URL http://www.tradingfuturessoftware.com/ then it is highly likely that the server is down. If this is the case then please send in a new support ticket as soon as you are able to alert us to the situation.

Thank you

Support


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